Return Policy

At AntMobile.store, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a straightforward return policy to make the process convenient for you. Please review the following guidelines:

Eligibility: To be eligible for a return, the item must be unused, undamaged, and in its original packaging. It must also be accompanied by proof of purchase, such as an order confirmation or receipt.

Timeframe: You may initiate a return within 30 days from the date of delivery. Any requests for returns made after this period may not be accepted.

Return Process: To request a return, please contact our customer service team through the designated channels on our website. Provide your order number and a brief explanation of the reason for the return. Our team will guide you through the return process and provide you with a return authorization if your request meets our criteria.

Return Shipping: The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for valuable items, as we cannot guarantee that we will receive your returned item.

Refund or Exchange: Once we receive your returned item and inspect it for eligibility, we will process your refund or exchange. Refunds will be issued to the original method of payment within 1 business days. If you opt for an exchange, we will ship the replacement item to you promptly, subject to availability.

Non-Returnable Items: Certain items are not eligible for return, including but not limited to:

Items that have been used, damaged, or altered from their original condition.

Items marked as final sale or clearance.

Digital downloads or software products.

Personalized or customized items.

Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately to arrange for a replacement or refund. We may require photographic evidence of the damage or defect to expedite the process.

Customer Satisfaction: Your satisfaction is our priority, and we strive to address any concerns or issues you may have with your purchase. If you have any questions or need further assistance regarding our return policy, please don't hesitate to reach out to our customer service team.

By making a purchase on our website, you agree to abide by the terms of our return policy. We appreciate your trust in AntMobile.store and look forward to serving you again in the future.