Warranty Policy
At AntMobile.store, we stand behind the quality of our products and strive to provide you with a hassle-free shopping experience. Our warranty policy is designed to ensure that you receive prompt assistance in the unlikely event of a product defect or malfunction. Please review the following terms and conditions:
Coverage: Our warranty covers manufacturing defects and faulty workmanship for a period of 12 months from the date of purchase, unless otherwise specified. This warranty applies only to the original purchaser and is non-transferable.
Proof of Purchase: To be eligible for warranty service, you must provide proof of purchase, such as an order confirmation or receipt. Please retain your purchase documentation for reference.
Warranty Claims: If you believe your product is experiencing issues covered by our warranty, please contact our customer service team as soon as possible. Provide details of the problem, along with any relevant photographs or videos, to expedite the claims process.
Evaluation and Repair: Upon receiving your warranty claim, we will assess the issue and determine the appropriate course of action. In some cases, we may request that you return the product to us for further inspection or repair. The cost of return shipping may be covered by us depending on the nature of the warranty claim.
Resolution: If the product is found to have a valid manufacturing defect or fault covered by our warranty, we will repair or replace the item free of charge. If a replacement is not available, we may offer a comparable product or issue a refund at our discretion.
Exclusions: Our warranty does not cover damage or defects resulting from:
Normal wear and tear
Accidental damage or misuse
Unauthorized modifications or repairs
Exposure to extreme conditions (e.g., water damage, excessive heat)
Use of incompatible accessories or third-party components
Third-Party Warranties: Some products may come with manufacturer warranties that extend beyond our own warranty period. In such cases, we will assist you in contacting the manufacturer for warranty service as needed.
Customer Support: If you have any questions or concerns about our warranty policy or need assistance with a warranty claim, please don't hesitate to contact our customer service team. We are here to help and will do our best to ensure your satisfaction.
By purchasing from AntMobile.store, you agree to abide by the terms of our warranty policy. We value your trust in our products and are committed to providing you with reliable support whenever you need it.